Chapter 1 Customers

We do not place any restrictions or conditions when listening to our customers, and by providing products and services from the customer's perspective, we create customer value ahead of their needs.

1. Customer First

Under the belief that our company's raison d'etre is to listen to our customers' voices, promptly and accurately address complaints and suggestions, always keep our promises to our customers, and use customer satisfaction as the standard for all decision-making, dedicating ourselves to creating customer value.

2. Customer Information Protection

When we acquire customer-related information, we do not disclose such information to others or use it for purposes other than the purpose of acquisition without the customer's prior consent.

3. Provision of Information to Customers

We respect our customers' right to know and provide only true facts to our customers, and we strive to block the dissemination of false facts or provision of false information in advance.

4. Customer Safety Orientation

We strive for customer safety in all business and sales activities.

Chapter 2 Value Creation for Partners

We take the lead in ensuring equal participation opportunities and creating a transparent and fair trading culture, and build a future where we can coexist and prosper by building trust with our partners.

1. Coexistence and Prosperity

Under the recognition that the competitiveness of our partners is directly related to the competitiveness of our company, we actively cooperate so that our partners can be competitive, and strive to lead the overall development of the related industry.

2. Creating a Fair Trading Culture

We do not abuse our superior position to make unfair demands, and we take the lead in creating a clean and fair trading culture.

3. Fair Trade

(1) All companies with certain qualifications have equal opportunities to participate in the registration and selection of partner companies.

(2) Registration, selection, evaluation, and changes of partner companies are carried out in a reasonable manner based on objective and fair criteria.

(3) When changing any transaction conditions, prior consultation with the relevant company is required and objectivity and validity are ensured.

4. Prohibition of Unfair Conduct

(1) Do not receive money, entertainment/hospitality, or convenience from a partner company by taking advantage of your superior position in relation to work.

(2) Do not commit unethical acts against a partner company that go against social norms or customs.

(3) If a partner company provides gifts, entertainment, or monetary benefits to its employees, it may be disadvantaged in business transactions.

Chapter 3 Protection of Employee Rights

Our company respects all employees as entities with free will and strives to create a sound corporate culture by fostering an atmosphere in which they can grow into corporate citizens with sound ethics.

1. Respect for Employees

We respect each individual's personality and thoughts so that all employees can be treated as owners of the company, and we do our best to help them achieve pride and fulfillment through their work.

2. Talent Development

The company fosters talent and does not discriminate in providing opportunities to develop their abilities.

3. Fair Treatment

We ensure that employees can perform their work in a fair manner, and we evaluate their abilities and achievements according to fair standards and compensate them fairly.

4. Formation of a Creative Organizational Culture

We respect the privacy of individuals and strive to form a mature organizational culture that guarantees creativity and autonomy.

Chapter 4 Desirable Attitudes of Employees

All employees of our company establish the right values ​​under the management philosophy of “People-centered Customer Value Creation Management” and do their best to contribute to the creation of values ​​for the country and society through continuous self-development and sincere performance of duties.

1. Basic Ethics

(1) All employees always have pride and self-esteem under the awareness that they are the owners of the company, and maintain an honest and sincere attitude.

(2) Each individual always strives to maintain their personal dignity and honor with the attitude that they represent the company.

2. Self-Development

(1) Full-time employees establish a desirable talent profile and continuously strive for self-development by utilizing each individual's aptitude and talent.

(2) Recognize the changing economic situation and share the knowledge acquired so that individuals and the company can develop together.

3. Completion of the mission

(1) Full-time employees share the company's vision and policies and faithfully carry out the missions assigned to each employee.

(2) Clearly recognize the authority and responsibility given to them and perform their work in compliance with the company's regulations and all relevant laws and regulations.

(3) Strive to increase work efficiency through active cooperation and smooth communication between colleagues and departments based on good faith.

(4) Prevent risks that may arise during decision-making and take active measures and take responsibility when problems arise.

(5) Full-time employees do their best to ensure their own safety as well as the safety of all people related to the company's business activities while performing their work.

4. Fair performance of duties

(1) All duties shall be performed fairly, and in cases where the company's regulations are not available or unclear, they shall be performed transparently and reasonably.

(2) A superior may not give instructions to a subordinate that do not comply with laws and regulations or company regulations, and a subordinate who receives such instructions may refuse to perform the duties, and will not suffer any disadvantages even if he or she informs the company of such information.

(3) Employees shall not make any unfair requests to each other in the course of work, or give or receive any form of economic benefit in return for such requests.

(4) Information about customers and the company shall not be leaked to a third party without the customer's prior permission or the company's prior approval.

(5) The company's property shall not be used for personal purposes, and expenses used for personal purposes shall not be treated as company expenses.

Maintaining dignity

(1) Full-time employees shall not engage in unhealthy or socially condemned behaviors inside or outside the company.

(2) Full-time employees shall proactively prevent sexual harassment that may occur between employees or the occurrence of distrust within the organization and actively strive to create a healthy corporate culture.

Chapter 5 Creating Value for the Nation and Society

We respect the free market economic order and take the lead in creating value for the nation and society by complying with laws and social ethics through fair competition.

1. Respect for the free market economic order

(1) We do not tolerate any act that denies or violates the free market economic order

(2) We respect individuals' right to vote and political will, but the company does not intervene in politics.

(3) Wherever we do business in the world, we respect the culture and tradition of that country, comply with laws and customs, and contribute to social development.

2. Fair Competition

(1) We compete freely and fairly with all competitors in accordance with the laws and customs of the region where we conduct business.

(2) We secure customer trust through the quality of our products and services and practice fair and honest competition.

3. Protecting Shareholder Interests

(1) We do our best to protect shareholder rights and increase investment value by realizing sound profits through transparent and responsible management.

(2) We treat all shareholders equally, protect shareholder rights, and strive to respect shareholder legitimate demands.

(3) We respect shareholders' right to know about the company and faithfully disclose company information.

4. Environmental Protection

(1) We aim to be an environmentally friendly company and faithfully comply with environmental laws and regulations.